Developed a standard template hierarchy for Policies, Procedures, Guidance & Templates. Process stage workshops were facilitated to capture the current Best Practice content of the documentation. In doing so forming Continual Improvement “circles” to manage the ongoing improvement process.
A communication Navigator was designed to provide web access to all documents. This was piloted and refined to ensure an intuitive solution for all to use. A Change Management Plan was developed and a team put together to manage the rollout implementation.